Lyca Globe S
10 GB — 7.5 GBP / 30 days
50 National TextsUp to 250 National and International Minutes
Buy a new SIM & Plan
Choose from our best national & international pay as you go plans, available without contracts or commitments
Lyca Globe
20 GB — 12 GBP / 30 days
100 National TextsUp to 500 National and International Minutes
Lyca globe
20 GB — 12 GBP / 30 days
Up to 500 National and International Minutes100 National TextRoaming EU/UK(20GB)Offer is valid for 3 months
Lyca globe S
10 GB — 7.5 GBP / 30 days
Up to 250 National and International Minutes50 National TextRoaming EU/UKOffer is valid for 3 months
LYCA NATIONAL M SIM
20 + 5 GB — 7.5 GBP / 30 days
1000 National Mins/Texts7.5 For Sim with Purchase + 2 Renewals from 3rd Renewal 11.25 till 14th Renewal
National M XS
25 GB — 7.5 GBP / 30 days
1000 National Minutes/texts23GB Roaming EU & UKDiscount for 6 months with auto-renewal
Lyca National M
20+5 GB — 10 GBP / 30 days
1000 National Mins/TextsRoaming EU/EEA/UK/Ukraine/Moldova (23GB)
Alo Brasil
5GB+ 20GB extra — 10 GBP / 30 days
1000 National Mins / SMS200 Minutes for Brazil5GB + 20GB first monthEU Roaming (10 GB)
ISIC
25 GB — 7.5 GBP / 30 days
50% Discount for 6 Month1000 mins or 500 texts
FAQs
How can I receive texts with Lyca Mobile offers and promotions?
To receive our offers and promotions, text YES to 3332. You can opt out at anytime by sending stop to 3332.
Can I use VoIP services on my Lyca Mobile?
Under our terms and conditions Lyca Mobile has the right to restrict or prevent access to certain websites and services over its network. At present Lyca Mobile does not allow the use of lebara talk over the Lyca Mobile data network. This will not prevent you from accessing such services via any available WiFi connection.”
Why I cannot send/receive SMS?
Firstly, please make sure you have enough credit to send SMS. If you still can’t send/receive SMS please check the Message Centre Number (MCN) in your SMS settings – it should be +351920000111 for Lyca Mobile Portugal. If you see a different number, enter [number] and turn your handset off and on and re-try sending any unsent SMS. If the problem remains please contact Customer Services.
What should I do to avoid roaming charges when I am near cross country borders?
Customers who are across border areas between Portugal and Spain may find themselves being charged for roaming services. This can occur because the network coverage in Spain cannot cover some areas of the country or if there are specific problems of coverage from the national operator. To avoid this, you must change your settings; place your phone into Manual mode, Choose Network, Lyca Mobile. For more information, please contact Customer Services on 1632 from your Lyca Mobile
Where can I buy a Lyca Mobile SIM or Top-up My Balance?
You can purchase a Lyca Mobile SIM card in several lcoations: online at www.lycamobile.pt, Worten, Fnac, Rádio Popular, Auchan Box, Media Markt, Staples, El Corte Inglês, Unicâmbio, Continente, Note, BP, Repsol, Galp, Cepsa, Divers, CTT post offices, some Payshop and Pagaqui agents. Also on several quiosks and stationary stores throughout the country.You can top-up a Lyca Mobile SIM card on website www.lycamobile.pt, on any ATM Machine, at CTT post offices, many Payshop and Pagaqui Agents, as well as at several kiosks and stationary stores throughout the whole country.
My Handset is Locked
If your SIM does not work when you first place it into your mobile, it may have a SIM lock. If you have been with your current provider for more than 1 year this lock can be removed for free, please contact your current provider directly to request the code which will allow you to remove your SIM lock.If you have had your handset for less than one year you should ask your handset provider how much it will cost to remove the SIM lock
Forgotten PIN / PUK Codes
If you have activated your SIM PIN code and then entered the wrong PIN code into your Lyca Mobile three times your SIM card will automatically lock. In this case you must enter your PUK code.Your PUK code is displayed on the SIM card holder that came in your starter pack. Please retain it for safe keeping.If you have already joined My Lyca Mobile you can also find your PUK code displayed there – click here to login.If not please call our Customer Services team on 265 001 632 and our team will return your call.
What is My Lyca Mobile?
My Lyca Mobile is a way of monitoring your calls and texts online. You can join from this website and gain access to lots of useful tools.