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Terms and conditions

National Bundles

Lyca Nacional XS allowance is only for Calls in Portugal, Lyca Nacional S allowance is only for Calls and texts in Portugal, Lyca Nacional L allowance is for Calls, texts and data usage in Portugal & Lyca Nacional M and Lyca Nacional XL allowances are for Calls and data usage in Portugal. Any Calls in these plans will allow the customers to call Landline and Mobiles at a flat discounted rate without a connection charge to the Portugal national networks. All prices inclusive VAT. A Plan is valid for 30 days including the day of purchase. Each Plan could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. You will be activating only one type of Plan at a time. All Plans will be auto renewed on expiry, therefore customers must keep the required balance to auto renew the Plan, unless it’s been cancelled by dialling *190#. Any calls or SMS after the Plan allowance will be charged on the Standard rate. International calls & Texts, Short numbers Calls, calls to special and premium number calls & Texts and other value-added services are excluded from your allowance. Any unused minutes or Texts allowance after the validity period will not be carried forward. Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on a reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lycamobile.pt or if you require any support with this offer please contact customer service team on 16 32 (Call charges may apply)

Offers valid from 25.09.2015.

* Promotion available from 17.03.2017

Standard pay as you go rates

Portugal Landlines Portugal Mobile (Lycamobile) Portugal MobilePortugal SMS (Other mobile) Portugal SMS (Lycamobile)(Other mobile) Portugal SMS (Other mobile) Data(Other mobile)
8cênt/min Gratuito* 12cênt/min 8cênt/SMS 12cênt/SMS 9cênt/MB

*Subject to conditions. See our Free Lycamobile to Lycamobile calls offer.

Data Bundles

Lycamobile data Plan allows customers to access to mobile internet on mobiles, allowance valid for 30 days including the date of activation. The Data Plan could be purchased via a one-off payment taken from the customers’ top-up balance. The promotional price for the Data Plans is valid up to 30/06/2018. Usage beyond the Plan allowance Up/Download limit is free, 9cents/MB will be charged after the free allowance of the particular Plan. We will automatically renew your Plan once it expires – all you have to do is stay topped-up (we will remind you to top-up and give you the option of not renewing your Plan) charge for the Plan will be deducted from your account credit. Offers valid from 25.09.2015

* Promotion available from 17.03.2017

LycaWorld

Lycamobile Lyca World Bundle (‘the offer’) allowances are for calls from Portugal to other Lycamobile numbers in all the following countries Australia, Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Norway, Netherlands, Poland, Spain, Sweden, Switzerland, UK, USA, Romania, Macedonia, Tunisia and Hong Kong. Lycamobile USA calls will not deducted from this bundle allowance. Its free with every top up. Other usage including texts to Lycamobile will be charged at standard rates. Allowances are valid for 30 days from the date of purchase. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. When the Lycaworld minutes are used up, you can now reactivate the different bundle before the expiry date (30 days). Any remaining allowance after 30 days will not be carried over into the next 30 day period should the customer renew their bundle. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), These Terms & Conditions are valid as of 01.07.2014.

Lyca Portugal Bundles

Dial the activation code of the bundle you want to purchase and follow the instructions on the screen of your phone.

The offer is valid from 22/05/2015. Lycamobile On-Net bundles (Lyca XS, S, M and L) are valid for 30 days from booking.Other usage will be charged at standard rates with connection charge.The costs for the bundle will be booked once from your account balance. The bundle will be renewed after 30 days when enough account balance is available. If at the time of renewal not enough balance is available the bundle will be disabled until enough balance is available again. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. The offer is for non-commercial, private, personal use only.

International Plans

Lycamobile Pakistan plan (‘the offer’) inclusive allowances are for calls from Lyca Portugal to standard Pakistan landline and mobile numbers. Other usage will be charged at standard rates. The offer is valid for 30 days from the date of purchase. A customer may have only one plan on their account and may not buy another from the same bundle during the 30 day validity period. Bundle is subject to auto renew after 30 days. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering. Offer valid from: 17/10/2018.

Lycamobile Philippines Globe bundle (‘the offer’) inclusive allowances are for calls from the UK to the first 5 dialled Globe telecom mobile numbers in Philippines only. Other usage for those exceeding maximum of first five dialled numbers and usage in excess of your bundle allowance will be charged at standard rates. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. Bundles are valid for 30 days from the day of purchase. A customer may have only one offer on their account and may not buy another during the validity period. Any remaining allowance after the validity period will not be carried over into the next period should the customer repurchase their offer. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect service if we suspect that the offer is being used for commercial purposes, for conferencing, if it is not being used in a handset, if it is being used for tethering, or is being used in a SIM box or similar use. Promotional period: the offer is valid from 01/02/2017.

Data Bolt Ons

Lycamobile Data bolt-Ons will expire when your current plan expires. The customer may purchase the bundles from their existing account balance. Promotional call credit cannot be used to buy bolt-Ons. You can add up to four bolt-Ons to your existing plan (Plan with data only) with in the expiry. Any unused data will expire on the expiry date of main bundle. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. The offer is for non-commercial, private, personal use only. The offer is valid from 20/10/2015

* Promotion available from 17.03.2017

See More

National Bundles

Great value national calls, texts and internet tariffs & lower international rates

We’re not just about cheap international calls – we also offer low-cost pay as you go tariffs for national calls, texts and internet. Save over 70% on your national calls, texts and internet with our Bundles!

New customers get a Free SIM, existing customers use the short codes to buy your bundle.

What is a prepaid plan? A prepaid plan (or “Pay as you go”) is an arrangement by which credit and associated benefits are purchased in advance of use, as opposed to a postpaid plan in which a contract is struck up with a network provider and services are billed at the end of each month, via an invoice.

What am I getting in choosing a prepaid plan instead of a postpaid? With a prepaid plan you not only avoid unexpected charges but also enjoy the freedom to change plans according to your usage. Free of pesky and restrictive contracts, a prepaid plan always ensures you greater management of your money, with no exceptions and no misleading small print tying you down.

What Lycamobile prepaid plans offer you? Our plans guarantee you a perfect balance between low basic rates, the freedom to adapt our plans to suit you, and fantastic text, data allowances and minutes (national numbers – landline and mobile. Premium numbers and fixed value not included: 808, 707,…). Simply put, with a Lycamobile prepaid plan you get the very best that a postpaid plan has to offer, without any of the hidden excess charges.

How to buy:

If you are currently not a Lycamobile customer pick up a new SIM and be sure to top-up with enough credit.

Using your Lycamobile SIM, dial *139*Plan code# (e.g. *139*1001# for Lyca Nacional XS).

If you don’t have enough credit to buy the plan you will be prompted to top-up and try again.

You will receive a confirmation message shortly after buying your Plan stating that it has been applied to your account. You should wait for this message before starting to use your Plan allowance.

Check your allowance: Every time you will be able to check your balance by dialling *137# (then press call) for free of charge.

Auto-renewal: We will automatically renew your Plan once it expires – all you have to do is stay topped-up and we will take the cost of the Plan and any sharers from your credit (we will remind you to top-up and give you the option of not renewing your Plan).

Auto-renewal cancellation: To cancel the auto renewal, you have two options:

Dial *190# before the expiry date and follow the instructions OR

Call Customer Services on 1632 from your Lycamobile or 26 500 16 32 from another phone (call charges may apply) before the expiry date.

Please note that any auto-cancellation request made on or after the expiry date will not be accepted.

Get more from National Bundle:

Lycamobile customers also get additional benefits as part of National Bundle. Bundle allowance could be interchangeable as one of the below services:

National Bundle with €10 or less National Bundle with more than €10
Get <50> minutes to make or receive calls while roaming in non EU countries Get <75> minutes to make or receive calls while roaming in non EU countries
Get <50> calls to get latest updates on sports. Get <100> calls to get latest updates on sports.
International air time transfer fee: Get <50> transactions are included as part of the plan. International air time transfer fee: Get <100> transactions are included as part of the plan.

Need help for web setting? Click here or contact customer service on 1632

Data Bundles

What is a prepaid plan?

A prepaid plan (or “Pay as you go”) is an arrangement by which credit and associated benefits are purchased in advance of use, as opposed to a postpaid plan in which a contract is struck up with a network provider and services are billed at the end of each month, via an invoice.

What am I getting in choosing a prepaid plan instead of a postpaid? With a prepaid plan you not only avoid unexpected charges but also enjoy the freedom to change plans according to your usage. Free of pesky and restrictive contracts, a prepaid plan always ensures you greater management of your money, with no exceptions and no misleading small print tying you down.

What Lycamobile prepaid plans offer you? Our plans guarantee you a perfect balance between low basic rates, the freedom to adapt our plans to suit you, and fantastic text, data allowances and minutes (national numbers – landline and mobile. Premium numbers and fixed value not included: 808, 707,…). Simply put, with a Lycamobile prepaid plan you get the very best that a postpaid plan has to offer, without any of the hidden excess charges.

Great value mobile internet bundles

Get a Data Value Pack for low cost mobile internet. Choose from 4 Packs to suit how you use your phone – from basic web browsing, to playing online games, to downloading and streaming music and videos.

New customers order FREE SIM, existing customers select the bundle that best suits your needs and use the short code to activate it.

How to buy:

If you are currently not a Lycamobile customer pick up a new SIM and be sure to top-up with enough credit.

Using your Lycamobile SIM, dial *139*Plan code# (e.g. *139*1001# for Lyca Nacional XS)

If you don’t have enough credit to buy the plan you will be prompted to top-up and try again

You will receive a confirmation message shortly after buying your Plan stating that it has been applied to your account. You should wait for this message before starting to use your Plan allowance.

Check your allowance: Every time you will be able to check your balance by dialling *137# (then press call) for free of charge

Auto-renewal: We will automatically renew your Plan once it expires – all you have to do is stay topped-up and we will take the cost of the Plan and any sharers from your credit (we will remind you to top-up and give you the option of not renewing your Plan).

Auto-renewal cancellation: To cancel the auto renewal, you have two options:

Dial *190# before the expiry date and follow the instructions OR

Call Customer Services on 1632 from your Lycamobile or 26 500 16 32 from another phone (call charges may apply) before the expiry date.

Please note that any auto-cancellation request made on or after the expiry date will not be accepted.

Get more from Data Bundle: Lycamobile customers also get additional benefits as part of DATA Bundle. DATA bundle allowance could be interchangeable as one of the below services:

Data Bundle with €10 or less Data Bundle with more than €10
Get <50> minutes to make or receive calls while roaming in non EU countries Get <75> minutes to make or receive calls while roaming in non EU countries
Get <50> calls to get latest updates on sports. Get <100> calls to get latest updates on sports.
International air time transfer fee: Get <50> transactions are included as part of the plan. International air time transfer fee: Get <100> transactions are included as part of the plan.

Need help for web setting? Click here or contact customer service on 1632

LycaWorld

New customers get a Free SIM, existing customers use the short codes to buy your bundle

What is a prepaid plan? A prepaid plan (or “Pay as you go”) is an arrangement by which credit and associated benefits are purchased in advance of use, as opposed to a postpaid plan in which a contract is struck up with a network provider and services are billed at the end of each month, via an invoice.

What am I getting in choosing a prepaid plan instead of a postpaid? With a prepaid plan you not only avoid unexpected charges but also enjoy the freedom to change plans according to your usage. Free of pesky and restrictive contracts, a prepaid plan always ensures you greater management of your money, with no exceptions and no misleading small print tying you down.

What Lycamobile prepaid plans offer you? Our plans guarantee you a perfect balance between low basic rates, the freedom to adapt our plans to suit you, and fantastic text, data allowances and minutes (national numbers – landline and mobile. Premium numbers and fixed value not included: 808, 707,…). Simply put, with a Lycamobile prepaid plan you get the very best that a postpaid plan has to offer, without any of the hidden excess charges.

Why should you buy a Lycaworld bundle? There is no need to buy a new SIM card or special voucher, you can use your existing Lycamobile and Top-up balance to activate. No contract to sign, no commitment just low cost national and international calling. Total control of your minutes – you can check the number of minutes you have via text by texting *137# send or by calling Customer Services on 26 500 16 32

How to activate Lycamobile bundle?

Make sure you have enough credit in your account for your chosen bundle. Enter *139*bundle code# Dial or just Text the bundle code to 3535. You now have more minutes to call your friends and family!

Alternatively you can call Customer Services on 1632 from your Lycamobile or 26 500 16 32 from another phone and a member of the Customer Services Team will be happy to help.

Auto renewal We will automatically renew your bundle once it expires – all you have to do is stay topped-up (we will remind you to top-up and give you the option of not renewing your bundle) charge for the bundle will be deducted from your main balance at the time of auto renewal of the bundle. The Auto renewal only applies for customers, who have bought the bundles on or after 01.06.2014.

Auto renewal cancelation: To cancel the auto renewal:

Dial *190# before the expiry date and follow the instructions OR

Call Customer Services on 1632 before the expiry date (Charges Apply).

Get more from Lycaworld Bundle:

Lycamobile customers also get additional benefits as part of International bundle. Lycaworld bundle allowance could be interchangeable as one of the below services:

Lycaworld Bundle with €10 or less Lycaworld Bundle with more than €10
Get <50> minutes to make or receive calls while roaming in non EU countries Get <75> minutes to make or receive calls while roaming in non EU countries
Get <50> calls to get latest updates on sports. Get <100> calls to get latest updates on sports.
International air time transfer fee: Get <50> transactions are included as part of the plan. International air time transfer fee: Get <100> transactions are included as part of the plan.

Lyca Portugal Bundles

* Promotion valid from 22/05/2015

What is a prepaid plan? A prepaid plan (or “Pay as you go”) is an arrangement by which credit and associated benefits are purchased in advance of use, as opposed to a postpaid plan in which a contract is struck up with a network provider and services are billed at the end of each month, via an invoice.

What am I getting in choosing a prepaid plan instead of a postpaid? With a prepaid plan you not only avoid unexpected charges but also enjoy the freedom to change plans according to your usage. Free of pesky and restrictive contracts, a prepaid plan always ensures you greater management of your money, with no exceptions and no misleading small print tying you down.

What Lycamobile prepaid plans offer you? Our plans guarantee you a perfect balance between low basic rates, the freedom to adapt our plans to suit you, and fantastic text, data allowances and minutes (national numbers – landline and mobile. Premium numbers and fixed value not included: 808, 707,…). Simply put, with a Lycamobile prepaid plan you get the very best that a postpaid plan has to offer, without any of the hidden excess charges.

Great value national calls, texts and internet tariffs & lower international rates

We’re not just about cheap international calls – we also offer low-cost pay as you go tariffs for national calls, texts and internet. Save over 70% on your national calls, texts and internet with our Bundles!

New customers get a Free SIM existing customers use the short codes to buy your bundle

How to buy:

If you are currently not a Lycamobile customer pick up a new SIM and be sure to top-up with enough credit.

Using your Lycamobile SIM, dial *139*Plan code# (e.g. *139*1001# for Lyca Nacional XS).

If you don’t have enough credit to buy the plan you will be prompted to top-up and try again.

You will receive a confirmation message shortly after buying your Plan stating that it has been applied to your account. You should wait for this message before starting to use your Plan allowance.

Check your allowance: Every time you will be able to check your balance by dialling *137# (then press call) for free of charge

Auto-renewal: We will automatically renew your Plan once it expires – all you have to do is stay topped-up and we will take the cost of the Plan and any sharers from your credit (we will remind you to top-up and give you the option of not renewing your Plan).

Auto-renewal cancellation: To cancel the auto renewal, you have two options:

Dial *190# before the expiry date and follow the instructions OR

Call Customer Services on 1632 from your Lycamobile or 26 500 16 32 from another phone (call charges may apply) before the expiry date.

Please note that any auto-cancellation request made on or after the expiry date will not be accepted.

Get more from National Bundle:

Lycamobile customers also get additional benefits as part of National Bundle. Bundle allowance could be interchangeable as one of the below services:

National Bundle with €10 or less National Bundle with more than €10
Get <50> minutes to make or receive calls while roaming in non EU countries Get <75> minutes to make or receive calls while roaming in non EU countries
Get <50> calls to get latest updates on sports. Get <100> calls to get latest updates on sports.
International air time transfer fee: Get <50> transactions are included as part of the plan. International air time transfer fee: Get <100> transactions are included as part of the plan.

Data Bolt Ons

Running out of data early?

Add extra data to your bundle with our new data bolt-on!

We’ve all done it, you check your data allowance and realise that all those music videos and Facebook clips have taken their toll. Now you’re out of data with a week left to go before your bundle renewal and don’t want to pay the standard rates. Well that’s no longer a problem, because with a data add-on from Lycamobile you can buy a block of data at a discounted rate and simply add that to your current bundle for the month. Hey presto and you’re back in business! Customers can only purchase one bundle per 30 day validity period.

If a customer consumes all of their data before their bundle period expires they will be charged at our standard rates.

Customers can however purchase a data bolt on, boosting the amount of data on their current bundle.

Bundle Service Code
Lyca Nacional M 1003
Lyca Nacional L 1004
Lyca Nacional XL 1005
Data 75 MB 2005
Data 200 MB 2010
Data 500 MB 2025
Data 1 GB 2035

Other Services

Available from