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Contact Us


Order by phone
or from lycamobile 1632

If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Our customer service team is available from9:30 to 18:30 (local time),from Monday to Saturday.

To contact Customer Services:

Dial 1632 from your Lycamobile

Or Dial ++ (351) 265 00 1632 from another phone.

Charges: call charges to this number may vary from other network providers.

Fill out the form below or send an email


If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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